Terms of service

Welcome to Pizuka. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General Conditions

  • By using this website, you confirm that you are at least the age of majority or are accessing the site under the supervision of a parent or legal guardian.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You agree not to use our products or services for any unlawful or unauthorized purpose.

2. Product Information

  • All products displayed on our website are made on demand.

  • We make every effort to display product images, colors, and descriptions accurately; however, actual colors may vary due to screen settings and lighting conditions.

  • Product descriptions, images, and pricing are subject to change without prior notice.

3. Pricing & Payments

  • All prices on the website are listed in Indian Rupees (INR).

  • Prices may change at any time without prior notice.

  • Payments are processed securely through third-party payment gateways.

  • Pizuka does not store payment details, card information, or UPI credentials on its servers.

4. Order Acceptance & Cancellation

  • Orders may be canceled only before they enter the production stage.

  • Once an order has been processed or printed, cancellations may not be possible.

  • We reserve the right to cancel or refuse any order due to pricing errors, stock issues, suspected fraud, or operational limitations.

5. Shipping & Delivery

  • Delivery timelines provided on the website are estimates and not guaranteed.

  • Pizuka is not responsible for delays caused by courier partners, natural events, strikes, or unforeseen circumstances.

  • Risk of loss or damage passes to the customer upon successful delivery of the order.

6. Returns & Refunds

  • Returns are accepted only for products received in a damaged or defective condition.

  • All return requests are subject to verification and approval at Pizuka’s sole discretion, based on images and details shared by the customer.

  • Refunds, if approved, will be processed via UPI payment only.

  • Please refer to our Returns & Refund Policy for complete details and timelines.

7. Intellectual Property

  • All content on this website, including designs, logos, images, graphics, text, and trademarks, is the property of Pizuka.

  • Unauthorized copying, reproduction, distribution, or commercial use of any content is strictly prohibited.

8. Limitation of Liability

  • Pizuka shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

  • Our total liability, if any, shall not exceed the amount paid by the customer for the relevant order.

9. Governing Law

  • These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of courts in India.

10. Changes to Terms

  • We reserve the right to update, modify, or replace any part of these Terms of Service at any time.

  • Changes will be effective immediately upon being posted on the website.

11. Contact Information

For any questions regarding these Terms of Service, please contact us at:

📧 hellopizuka@gmail.com
Brand: Pizuka